Meet the team

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General Manager

Animal Welfare and Care Level 3

Animal First Aid 

 With a diverse background spanning finance, customer service, and management, Johl brings a wealth of expertise to our team. As our General Manager, he plays a pivotal role in overseeing all aspects of our operations, ensuring smooth day-to-day functioning.

Johl's responsibilities extend beyond internal team management; he also takes charge of maintaining strong relationships with our external stakeholders, fostering partnerships that drive our business forward. Additionally, Johl is the friendly face who welcomes both new and existing customers each morning, ensuring they feel valued and supported.

From onboarding new clients to managing our dedicated team, Johl's leadership ensures that our business operates at the highest standards. With his strategic guidance and hands-on approach, we continue to deliver exceptional service and exceed expectations. 

Supervisor

Animal Welfare and Care Level 3

Animal First Aid

As one of our most seasoned team members, Millie holds a Level 3 certification in Animal Welfare and Care, along with specialized training in Animal First Aid. With her wealth of experience, she plays a pivotal role in overseeing the welfare of our guests.

Millie’s expertise extends beyond the day-to-day care of our canine friends; she also provides invaluable support to our daycare assistants, ensuring they maintain our high standards of care. Her commitment to excellence shines through in the exceptional level of attention and care she devotes to each animal and staff member under her supervision.

In addition to her responsibilities in the facility, Millie serves as a point of contact for our customers, offering assistance both in person and through our social media channels. Her dedication to both the well-being of our animals and the satisfaction of our clients makes her an indispensable member of our team.

Supervisor

Animal welfare and Care Level 3 

Animal First Aid

 Megan is a driven young professional who has recently achieved her Animal Welfare & Care Level 3 certification, with plans to specialize in canine behavioral training through us in the future. Her passion for animals drives her commitment to ongoing education and development in the field.

In her role, Megan serves as a vital contributor to our social media presence, ensuring our online platforms are engaging and informative for our customers. She also excels in customer care, providing personalized assistance to meet the unique needs of each client.

Drawing from her experience working with security dogs, Megan brings valuable insights to our team, helping to enhance the level of care provided to your canine companions. Furthermore, she actively contributes to the professional growth of our staff, sharing her knowledge and skills to elevate the standard of care across the board.

With Megan's dedication and expertise, rest assured that your dogs are in capable hands, receiving the highest level of care and attention.

Daycare Assistant

Animal welfare and Care Level 2 

Animal First Aid

Emily is an integral member of our team, showcasing her unwavering commitment to animal care through her can-do attitude and extensive knowledge. Her confidence, compassion, and consistency define her approach to providing exceptional care to our canine friends.

In addition to her role as a daycare assistant, Emily takes the lead in planning our events,  
ensuring each event is memorable and enjoyable for all attendees. 

Daycare Assistant

Animal welfare and Care Level 2

(Apprentice student)

 With a rich background in equestrian facility management, Chloe has recently joined our team, bringing her exceptional standards of care to our four-legged friends. Her strong work ethic, reliability and unwavering dedication have already proven invaluable. A hardworking young professional, Chloe brings both stability and consistency to our daily operations, ensuring your dogs receive the very best care. 

Daycare Assistant

Animal welfare and Care Level 2

(Apprentice student)

 Rebecca is our newest team member, joining us from a leading supermarket chain where she honed her customer service skills. With valuable experience volunteering at animal shelters, Rebecca brings genuine compassion and hands-on knowledge to her role. She's hit the ground running, demonstrating natural ability with our canine guests, and we're delighted to watch her flourish in the dog care industry. Her enthusiasm and dedication make her a wonderful addition to our growing team.